Shipping Policy

**Shipping Policy for LED Lamp**

**1. Shipping Methods:**
We offer various shipping methods for your convenience, including standard shipping, expedited shipping, and international shipping. The shipping options available will be presented during the checkout process.

**2. Processing Time:**
Once an order is placed, we will process and prepare your LED lamp for shipment within 1-3 business days. Please note that business days do not include weekends or holidays.

**3. Shipping Time:**
The estimated shipping time will depend on the shipping method chosen during checkout and the destination address. Please refer to the shipping carrier's estimated delivery times for more accurate information.

**4. Shipping Costs:**
Shipping costs will be calculated based on the destination and the selected shipping method. The total shipping cost will be displayed during the checkout process, allowing you to review and confirm before making the purchase.

**5. Order Tracking:**
Once your LED lamp is shipped, you will receive a shipping confirmation email containing a tracking number. This tracking number will enable you to monitor the status and location of your package until it reaches your doorstep.

**6. Shipping Restrictions:**
Please note that we may have shipping restrictions to certain regions or countries due to customs regulations or other factors. If your location is affected by such restrictions, you will be notified during the checkout process, and we will be unable to fulfill the order.

**7. Undeliverable Packages:**
In case of an undeliverable package due to incorrect address information provided by the customer, refusal of delivery, or other reasons beyond our control, the customer will be responsible for any additional shipping charges to reship the package.

**8. Damaged or Lost Items:**
If your LED lamp arrives damaged or is lost in transit, please contact our customer support team immediately. We will initiate an investigation with the shipping carrier and work towards a satisfactory resolution, which may include replacement or a refund.

**9. International Shipping:**
For international orders, the customer is responsible for any customs duties, taxes, or fees levied by their country's customs authorities. These charges are separate from the product and shipping costs and are the customer's responsibility.

**10. Returns and Exchanges:**
For information on returns and exchanges, please refer to our Return Policy page.

Please feel free to reach out to our customer support team if you have any questions or need further assistance regarding our shipping policy.